Routine Inspections

We will conduct a routine inspection at the property three (3) months into your tenancy and then approximately every 6 months thereafter.

The main purpose is to provide a report to the owner that you are maintaining the property, and also to check for any repairs and make any recommendations to the owner.

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Smoke Alarms

The landlord agrees to ensure that smoke alarms are installed and maintained in the residential premises, the landlord and tenant each agree not to remove or interfere with the operation of a smoke alarm installed unless they have a reasonable excuse to do so.

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General Repairs

We insist that all repairs are lodged in writing. You can download a repair request www.lexiconproperty.com.au You can lodge your repair requests by fax, post or email.

 

Emergency Repairs

​Emergency items are generally those that could cause injury to the tenant or damage to the property, and may include:

•     water pipes have broken or burst
•     an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is wasted
•     blocked or broken toilet (if second toilet not available)
•     serious roof leak or gas leak
•     dangerous electrical fault, dangerous power point, loose live wire etc
•     flooding, rain water inundation inside the property, or serious flood damage
•     serious storm, fire or impact damage (I,e impact damage by a motor vehicle)
•     failure or breakdown of the gas, electricity or water supply to the premises
•     failure or breakdown of any essential service on the premises for hot water, cooking, heating and laundering
•     fault or damage that causes the premises to be unsafe or not secure
•     fault likely to injure a person, cause damage or extreme inconvenience.

After hours emergency repairs - Should an emergency repair be required after hours then you need to firstly attempt to contact your property manager, secondly refer to your tenancy agreement for details of our recommended tradespeople.

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It is always important to know if a repair is an emergency or a general repair. Getting this wrong may be costly to the tenant if the repair is conducted after hours​

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Rent Reviews

The landlord cannot increase the rent during the fixed term unless the agreement sets out the amount of the increase.

The tenant must get 60 days notice in writing if the landlord wants to increase the rent. This applies even when the agreement provides for, or permits, a rent increase.

The tenant can apply to the Consumer, Trader and Tenancy Tribunal within 30 days of getting the notice of the rent increase for an order that the rent increase is excessive, having regard to the general market level of rents for similar premises in similar locations.

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Lease Renewals

The Residential Tenancy Agreement has a continuation clause, which allows a tenant to continue on under the same terms and conditions at the expiry of the fixed term (continuing basis), unless they receive correspondence stating otherwise ie. notification of a rent increase or notice to vacate.

In most cases we will advise you of the impending expiry of the Tenancy Agreement and advise of our instructions whether a further term is to be offered and under what terms.

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Landlord Mail and Contact

​Any mail received addressed to the owners (owners name appears on your Tenancy Agreement) should be forwarded care of our office.